Privacy Policy

1. Introduction

Union Maxwell Limited ("Union Maxwell", "we", "our", or "us") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, disclose, and protect information provided by visitors and users of our website.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

2. About Union Maxwell Limited

Union Maxwell Limited is a modern trading and sourcing company focused on supplying industrial raw materials, commodities, mineral resources, metallurgical products, stainless steel products, and agricultural commodities.

We aim to build long-term business relationships through transparent operations, dependable procurement, and customer-focused sourcing solutions.

3. Information We Collect

We may collect information that you voluntarily provide when you contact us or submit an enquiry through our website.

Personal Information

• Full Name
• Email Address
• Phone Number
• Company or Business Information
• Product or Material Requirements
• Enquiry Details
• Other information voluntarily submitted by you

Technical Information

We may also automatically collect certain technical information when you visit our website, including:

• IP Address
• Browser Type
• Device Type
• Operating System
• Pages Visited
• Date and Time of Visit
• Referring Website

4. How We Use Your Information

The information collected may be used for the following purposes:

• To respond to your enquiries and requests.
• To provide information about our products and services.
• To understand your business and material requirements.
• To prepare quotations or commercial proposals.
• To communicate with you regarding your enquiry.
• To improve our website and services.
• To maintain website security.
• To prevent fraud or misuse of our website.
• To comply with applicable legal requirements.

5. Contact and Enquiry Forms

When you submit information through a contact or enquiry form, Union Maxwell Limited may use that information to respond to your request.

Depending on your enquiry, we may contact you by telephone, email, or other communication methods provided by you.

Please do not submit confidential, sensitive, financial, proprietary, or trade-secret information through a general website enquiry form unless specifically requested by us.

6. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand website usage, and enhance user experience.

You may configure your browser to refuse or delete cookies. However, disabling certain cookies may affect some website functionality.

7. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share information where reasonably necessary with:

• Website hosting and technical service providers.
• Communication and business service providers.
• Business partners or suppliers where required for an enquiry.
• Professional advisers.
• Government authorities or regulators where legally required.
• Courts or law-enforcement authorities where required by law.

8. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

However, no internet-based transmission or electronic storage system can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary to respond to enquiries, maintain business records, comply with legal obligations, resolve disputes, and protect our legitimate business interests.

10. Third-Party Websites

Our website may contain links to third-party websites or services.

Union Maxwell Limited is not responsible for the privacy practices, content, security, or policies of third-party websites.

We recommend reviewing the privacy policies of third-party websites before providing them with personal information.

11. Children's Privacy

Our website is primarily intended for businesses, professionals, and users interested in our products and services.

We do not knowingly collect personal information from children.

12. Your Privacy Rights

Subject to applicable law, you may have the right to:

• Request information about personal data we hold about you.
• Request correction of inaccurate information.
• Request deletion of information where legally permitted.
• Withdraw consent where processing is based on consent.
• Raise concerns regarding the handling of your information.

13. Changes to This Privacy Policy

Union Maxwell Limited may update or modify this Privacy Policy from time to time.

Any changes will be published on this page with an updated effective date.

14. Contact Us