Order management
Coordinate orders, delivery schedules and fulfilment so customer commitments stay clear and achievable.
BizNext for Retail & Distribution
Move stock faster. Serve more.
Bring inventory, purchasing, sales, warehousing and finance together on one connected ERP platform. Give every team the visibility to keep orders moving from supplier to customer.
The retail and distribution advantage
Make every part of the sales and supply chain work together
When orders, stock and sales data sit in separate systems, stockouts and delays follow. BizNext gives teams a shared, reliable picture of what is happening and what needs attention.
Sell with confidence
Align demand, stock availability and fulfilment capacity before orders reach the warehouse or store. Keep promises practical and respond faster when customer priorities change.
- Coordinate orders across all sales channels
- Spot stock gaps earlier
- Track orders in transit clearly
- Keep teams aligned on priorities
Stay in control as you scale
Connect store and warehouse activity with purchasing, sales and finance so leaders can make timely decisions with consistent information.
- Use a shared view of stock and margins
- Standardise repeatable workflows
- Trace returns and exceptions
- Support informed, timely decisions
Connected capabilities
Everything your teams need, working as one
Manage essential retail and distribution workflows in a unified business platform, with the flexibility to support your processes as they evolve.
Inventory & warehousing
Track stock across stores and warehouses to support product availability and more controlled replenishment.
Procurement & suppliers
Bring purchase orders, supplier records and goods receipts into one operational workflow.
Sales & demand visibility
Give teams and leaders timely insight into sales, stock levels and performance across channels and locations.
Pricing & margin control
Link pricing and operational activity with finance for a clearer view of margins, commitments and business results.
Connected workflows
Reduce hand-offs between stores, warehouses and head office with shared data and processes that flow across teams.
From order to delivery
A clearer path from purchase to customer
Bring the key steps of retail and distribution into one connected flow, so teams can see what is ready, what is in progress and what needs action.
STEP 01
Capture orders
Bring customer orders from every channel into a shared operational view.
STEP 02
Source stock
Review stock levels, purchasing activity and supplier lead times before orders are promised.
STEP 03
Pick & dispatch
Track orders as they are picked, packed and shipped, and keep the right teams informed.
STEP 04
Deliver & learn
Connect delivery, returns and business reporting to improve the next order cycle.
Flexible workflows for different ways of selling
Flexible for your business model
Support the way your products are sold
Every retailer and distributor has its own mix of products, channels and customer commitments. Connect the planning and business workflows around your operation while keeping teams aligned on stock, orders and priorities.
01
Retail operations
Coordinate stock, pricing and replenishment across stores. Keep product availability and sales performance visible as demand shifts.
02
Wholesale distribution
Connect purchasing, warehousing, bulk orders and customer accounts so distribution teams can work from consistent operational information.
03
Omnichannel & e-commerce fulfilment
Keep online orders, store inventory and delivery commitments aligned from checkout through fulfilment, even as demand changes.
Operational control
See the signals that help teams take action
Bring store, warehouse and back-office information into the same conversation. Teams can review what is on track, spot constraints sooner and coordinate a response using shared operational context.
Order progress
Compare promised delivery dates with current order and dispatch status.
Stock readiness
Check stock and purchasing activity against upcoming demand.
Returns follow-up
Keep return requests and open exceptions visible until they are resolved.
Business performance
Connect sales and fulfilment updates with finance and reporting.
Connected supply chain
Keep stock and orders moving together
Link sourcing, warehousing, sales and delivery with shared information at each hand-off. When teams can see the same order and stock status, it is easier to coordinate next steps and respond to changing demand.
Replenish stock
Connect supplier purchasing and incoming goods with expected demand.
- Purchasing visibility
- Incoming stock coordination
Manage warehouses
Keep stock levels, locations and transfers aligned across warehouses and stores.
- Stock position awareness
- Transfer and bin visibility
Coordinate sales channels
Follow orders from stores, trade accounts and online channels as they move toward fulfilment.
- Order status updates
- Channel-wide availability
Fulfil customer orders
Connect order progress with dispatch workflows and customer commitments.
- Delivery coordination
- Order-to-fulfilment context
Built for the way you sell
Ready to bring more clarity to your retail and distribution operations?
Talk with BizNext about connecting your sales, inventory and business teams on a platform designed to support your next stage of growth.